Messages that send themselves
Welcome new subscribers, wish customers happy birthday and follow up on clicks, without remembering to do it.
- WhenSomeone joins your Newsletter list
- SendEmail: Welcome, here’s 10% off
- Wait3 days
- SendSMS: Your 10% off ends Friday
Start from what customers do
An automation starts when something happens, then sends its messages in order with waits in between.
- A contact joins a list, or signs up through one of your forms
- Someone opens or clicks an email campaign
- Someone replies to an SMS or WhatsApp message
- A contact enters a segment, such as “lives in Durban”
- A yearly date like a birthday, on the day or a few days before
Mix email, SMS and WhatsApp
Each step can use any channel. Wait minutes, hours or days between steps.
Set it once, check in any time
Pause an automation whenever you like. Its report shows who is in it and how each message did.
Counts like any other message
Automated messages use your plan’s monthly allowance, like campaign messages. Nothing extra is charged.